| Database
| dbAnywhere Server
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| Microsoft Access
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| Microsoft SQL Server
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| Sybase SQL Server
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| Healthcare
| DICOM Conformance
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| HL7 Specifications
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| MedSpeak (voice recognition)
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| Optima (mammography)
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| PACSPlus (PACS)
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| RadPlus (RIS)
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| ULTIA (handheld application)
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| Instructional / Multimedia
| Adobe/Macromedia Authorware
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| Adobe/Macromedia Breeze Meeting
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| Adobe/Macromedia Breeze Presenter
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| Adobe/Macromedia Breeze Training
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| Adobe/Macromedia Captivate (RoboDemo)
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| Adobe Photoshop
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| Adobe Premiere
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| CBT (computer-based training)
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| Distance Education
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| Documentation
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| Microsoft Producer
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| MS Messenger/Netmeeting
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| NetOp School (remote classroom)
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| QA/Testing
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| Robohelp (online help)
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| Technical writing
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| Training Curriculum and Media
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| WBT (web-based training)
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| WebCT (remote training)
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| WebEx (remote training)
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| Internet Tools
| Active Server Pages
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| Front Page
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| HTML
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| Java Script
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| Macromedia Dreamweaver
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| Microsoft Internet Explorer
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| Netscape Communicator
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| Visual Basic Script
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| Networking
| Citrix (thin client)
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| Client/Server
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| FTP
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| PCAnywhere
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| RAS
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| TCP/IP
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| Telnet
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| Office/Business
| Groupwise
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| Microsoft Office
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| Microsoft Project
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| Operating Systems
| Microsoft Windows 95/98/ME/NT/XP
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| Programming
| SDLC (software development lifecyle)
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| SQL
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| Sybase PowerBuilder
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| Visual Basic – w/On-Line Help
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| Report Writing Tools
| Microsoft Access
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| Seagate Crystal Reports
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| Sybase InfoMaker
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| Miscellaneous
| Active Sync
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| PDAs (HP iPAQ and Dell Axim)
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| Microsoft Windows CE
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