Job Aids/Handouts
Note: These files are quick reference guides for end users. To read the PDF files, you need Adobe Acrobat Reader on your PC. You can download Acrobat Reader software to view and print these files.
Employee Job Aids
Microsoft Office Job Aids - Including Outlook. In working with the IT Department and their service level agreement, created job aids for Microsoft Office including (a) creating a signature line and (b) setting up an email account.
Online Payroll Information. When the payroll data went online, developed a job aid for all employees to view their paychecks and W-2s electronically.
Online Training Login. Created a job aid to assist users with their login and incorporated it into the Adobe/Macromedia Breeze server login page - so users can quickly access the job aid when needed.
Management Job Aids
Employee Separation. Included procedures, payroll payout information with state requirements, and data input to process a termed employee.
Lawson Management Self Service (MSS). After receiving feedback from Human Resources about managers not properly completing tasks within MSS to process a pay mod, I designed and developed job aids for managers - incorporating their online tasks with corporate policies/procedures to synthesize the entire process. The IT Department implemented my recommendation to link these job aids as bookmarks within the web based application - for just-in-time training.
Technical Assistance
Authorware Basic Components Instructions. Provided the basic steps in preparing an Authorware file for the web.
Authorware Correct Response. Included two (2) possible reasons why an Authorware module may not be calculating the correct/wrong responses.
Changing Printer Preferences. Described the basic steps in changing the printer preferences to default to a "draft" copy and to default to "black and white" copies.
Disassociate File From Application. Provided the basic steps to correct the association between file extensions and their applications.
