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My development of blended learning, elearning, instructor-led training, and job aids/handouts have successfully returned excellent reviews as indicated in the evaluations - such as the reaction, learning, and results/ROI evaluations.
Description
Type / Application
Blended Learning
Management training
Employee onboarding (2 to 3 week long orientations)
eLearning
Adobe/Macromedia
Authorware
Breeze Meeting (creating web conferencing and live training)
Breeze Presenter (developing content)
Breeze Training (publishing and monitoring online training)
Captivate (capturing mouse movements and providing user interaction)
Premiere
Microsoft PowerPoint
Microsoft Producer
Online University – Rotech U
Instructor-Led Training
Client-server training
Customer service training – FISH!
Games/interactivity
Technical training
Train the trainer – basic training concepts
Job Aids/Handouts
Employee job aids
Management job aids
Technical job aids
Miscellaneous
Adobe Photoshop
Literature reviews
Manuals
Newsletters
Project plan
Workflow charts
Results - Evaluations
Reaction (Kirkpatrick’s level 1)
Performance (Kirkpatrick’s level 2)
Behavior (Kirkpatrick’s level 3)
Results - Return on Investment (Kirkpatrick’s level 4)
